0:00 Hello, welcome back to another TireBase tutorial. In this video, you'll learn how to create a Tire Access account so your customers can log in, view inventory, and place orders online.
0:13 Open a customer profile and make sure the customer's information, including the address, is complete.
0:27 Scroll to the Tire Access section and click Add to create a new account.
0:35 Enter the customer's email address. TireBase automatically generates an initial password that can later be changed by the customer.
1:05 Select which inventory locations the customer will have access to. Only the selected locations will be visible in Tire Access.
1:12 Save the account and share the customer's login credentials. You can later edit the account, enable or disable access, or reset the password at any time.
1:58 Customers can log in to Tire Access using their email address and temporary password, then update their profile and password after signing in.
2:48 Once logged in, customers can search inventory by tire size, wheel specifications, or manufacturer part numbers.
3:06 Products can be added to the shopping cart, which is saved for the customer's device between sessions.
3:22 During checkout, customers can select a shipping location, delivery method, enter a PO number, reference number, or leave notes before placing the order.
3:44 After the order is submitted, customers can review and print their order history directly from Tire Access.
4:00 Orders placed through Tire Access automatically appear in the Work Orders module, where they can be processed like any other order by adding payments, appointments, technicians, and customer communication.
4:24 This is the complete process for creating and managing Tire Access accounts for your customers.
4:31 Let us know if you have any questions, and have a great day.
