00:00 What is going on guys and welcome to your first training session. I guess this is just, you know, getting started with TireBase. So if you know absolutely nothing about TireBase, it's okay.
00:10 You're not alone. I'm here to help you in this journey. In this video, I do want to set clear what we're going to go over.
00:18 We're going to go over briefly kind of like all the modules. So, you know, how work orders are made, how purchase orders are received, and all the bells and whistles that TireBase offers for both tire wholesalers and tire shop retail owners.
00:33 Just keep in mind that if by the end of this video you feel like you still don't know everything by heart, that's okay.
00:41 The best way to learn the system is by using it. If you need a demo license where you can play around, test features, and get familiar with everything, just let us know.
00:57 We can provide a demo account so you can practice safely. Otherwise, you'll naturally become familiar with the platform through regular daily use.
01:07 Be patient during your first few days. As time goes by, using TireBase becomes much easier.
01:14 After logging in, you'll first arrive at the Dashboard.
01:20 The Dashboard displays your income, expenses, new customers, invoices, sales charts, recent customers, and recent work orders.
01:33 You can change the reporting period between weekly, monthly, yearly, and more.
01:42 You can also submit feedback or bug reports directly from the Dashboard using the yellow feedback button.
01:53 If you ever need help, you can access the TireBase Knowledge Base, submit a support ticket, or contact the onboarding specialist who assisted you.
02:18 Multi-location businesses can switch between stores using the location selector at the top of the page.
02:42 The left menu contains all the major TireBase modules including Work Orders, Purchases, Products & Services, Inventory, Customers, Reports, Money Movements, and Settings.
03:35 The Close Daily Sale feature allows you to reconcile your daily cash drawer and compare expected cash against actual cash received.
04:30 The Settings module allows you to configure system preferences, languages, and other company settings.
04:41 TireBase currently supports both English and Spanish.
04:53 Employees can clock in and clock out directly within the system.
05:03 TireBase also includes both Light Mode and Dark Mode.
05:18 The Work Orders module allows you to create quotes, invoices, inspections, appointments, and customer work orders.
06:05 Inside Work Orders you can create customers, search customers, assign vehicles or shipping locations, and manage appointments.
06:58 Products can be searched by size, brand, manufacturer product number, or through Quick Lookup.
07:27 TireBase includes over 55,000 tire SKUs complete with specifications and product images.
07:55 Hovering over product pricing displays profit, average cost, last cost, margins, and an out-the-door customer price.
08:16 Automatic service rules can add services like tire mounting whenever specific products are added to a work order.
08:36 Taxes, reference numbers, technicians, and appointments can all be configured before completing the order.
08:52 Orders are finalized by selecting a payment method and completing the transaction.
09:09 TireBase Payments integrates directly with Stripe for seamless payment processing.
09:29 Customers can electronically sign invoices through email or text instead of signing paper copies.
10:00 The Purchases module manages purchase orders, expenses, vendors, and expense categories.
10:12 Business expenses like office supplies or meals can be recorded and automatically reflected on the Dashboard.
11:16 Vendors can be configured with payment terms, tax settings, credit limits, and payment methods.
12:12 Purchase Orders allow you to search products, add freight, assign costs, and receive inventory.
13:50 Purchase Orders remain in a pending status until inventory is received.
14:05 Once received, inventory is automatically added to stock and reflected in inventory tracking reports.
15:02 The Products & Services module allows you to search products, create services, configure categories, brands, and automatic service rules.
16:08 New products can be created as Tires, Wheels, or Other items, with optional advanced product information.
17:04 Price Levels allow you to create different pricing tiers such as Gold, Platinum, or Diamond customers.
17:41 Price exceptions and pricing matrices can be configured for specific brands or products.
18:55 The Inventory module supports inventory counts, minimum and maximum stock levels, and intercompany inventory transfers.
20:19 The CRM module stores customer information, vehicle history, pricing levels, fleet locations, tax settings, payment terms, and Tire Access accounts.
23:47 Data Migration allows businesses to import products, customers, and historical sales data from previous POS systems.
24:52 Reports can be exported in Excel or PDF, and custom reports can be developed for each business.
25:42 The Settings module manages employees, permissions, locations, payment methods, tax rates, integrations, appointment reminders, and company preferences.
27:24 TireBase integrates with QuickBooks, Stripe, and PartsTech to simplify accounting, payments, and parts lookup.
28:16 Remember that learning the system takes practice. Don't worry if you don't remember every feature after your first training session.
28:31 If you ever need assistance, the Knowledge Base, support tickets, onboarding specialists, and the TireBase team are always available to help.
28:55 Thank you for choosing TireBase. If there's any feature that could improve your business, the team welcomes your feedback and suggestions.
